Supreme Court of North Carolina

Canteen v. Charlotte Metro Credit Union

May 23, 2024

Summary

The Court held that the credit union validly amended its membership agreement to require arbitration and waive class actions. A unilateral amendment made under a mutually agreed change-of-terms provision is enforceable when it reasonably relates to subjects discussed and reasonably anticipated in the original agreement; the existing governing-law and forum provision satisfied that requirement. The amendment was therefore consistent with the implied covenant of good faith and fair dealing, did not render the contract illusory, and constituted a binding arbitration agreement.