Supreme Court of Florida

Airbnb, Inc. v. John Doe

March 31, 2022336 So. 3d 698

Summary

The court held that Airbnb’s incorporation of the AAA Rules into its Terms of Service clearly and unmistakably delegated questions of arbitrability to the arbitrator under the Federal Arbitration Act. It therefore quashed the district court’s contrary decision and remanded for further proceedings. The dissent would have found the delegation insufficiently clear because it was buried in rules incorporated by reference through a clickwrap agreement.